Customer Support Specialist
Our customers are important for us. Our top priority is to make them the happiest in the world. We are always happy to hear from them, help them and answer their questions by email, through our help desk and even by live chat.
We are looking for friendly individuals to learn our products and services, help our customers and solve their problems.
Your Responsibilities
You will respond to support tickets submitted by our customers, debug the problems on installed Octeth products, be active on Octeth forums answering user questions and be in close contact with the rest of the team sharing the feedbacks provided by users.
Quick Info
Location: Bakirkoy 34147, Istanbul, Turkey (map)
Work Hours: Monday to Friday. 5 days 10am-7pm
Start: ASAP
Required Skills
- Excellent written and oral English communication skills – specifically the ability to explain technical concepts in plain English
- A broad technical curiosity and proven technical understanding.
- Proven, creative problem solving skills and a strong desire to learn
- A proactive team player who is solution oriented with a common sense approach
- Passion for the highest quality of customer service
- Fantastic communication skills
- Great personality
- Interested in learning and understanding how Octeth Customer Service works
Benefits Of Working At Octeth
- Competitive salary
- Free Safari Books Online membership
- Free private retirement plan subscription
- Free urgent health problems insurance (Akbank ASH)
- Free personal assistance service subscription (Backup)
- Free Akbil for transportation
- Free lunch
- Free soft drinks and snacks
- Free parking
- Three weeks paid vacation
- A relaxed working environment
BAŞVURU ŞEKLİ
Please visit http://octeth.com/careers/hiring/support-specialist/ to ready more and apply online.
